If you have a problem or a question not answered on this page, please contact us.

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1. I have applied for the E&M or IT&M master program, however do not know if I am accepted. How can I inquire?
Answer: If you are accepted, an admissions staff will contact you via your phone number; an official message will also be sent to your email address confirming your acceptance.

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2. I received a message that I am accepted for the next E&M or IT&M master program. Where can I find details about program, schedule, venue, necessary preparations etc?
Answer: You may visit our website at www.taizu-cgs.net for more information, or you contact our admissions office by phone (04-248805) or by email (admissions@taizu-cgs.net).

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3. I cannot find the course material of a particular course. Who should I ask?
Answer: You should attempt to contact your instructor first.  If however, you are not able to, you may contact the Program Head of your Master program for assistance.  For IT&M students, contact Dr. Mohammed A.M. Ibrahim at a.ibrahim@taizu-cgs.net or call 777196422.  For E&M students, contact Dr. Abdulghani saleh at a.saleh@taizu-cgs.net or call 777196821.

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4. What are the office hours of the Center and the library?
Answer: On lecture days, the Center is open from 3:00PM-9.00PM, and the library is open from 9:00AM-9:00PM Sturday thru Wednesday.

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5. My working schedule does not allow me to attend all courses of the master program in the same year. Are there special arrangements to overcome this?
Answer: Yes. The Center took this issue into account when it designed the Master programs; kindly consult with our staff to learn more about the options available for you.

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6. If I cannot attend a lecture or course, what should I do?
Answer: If you miss a lecture, you will have to catch up on what you have missed in your own time; you will be responsible for any assignments given during that lecture.  If you cannot attend a course, you have to contact the registrar’s office (registrar@taizu-cgs.net) and submit an official notice of non-attendance for that course.  Be reminded that you are obligated to take that course once it is offered again.

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7. If I fail for an examination, do I receive a second change?
Answer: The general policy is to offer a second change. Contact the lecturer of the course or consult with your Program Head for details.

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8. If I have questions, suggestions, complaints about the program contents and/or organization, how should I put those forward?
Answer: generally, students are given a chance to voice their opinion by completing an evaluation Form at the end of each course.  In addition, you may contact your Program Head directly.

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9. I have problems with the level and/or speed of the teaching, such that I am seriously considering quitting. Who should I contact?
Answer: Talk to your lecturer first and find out how he/she can help you keep up with the course demands. You may also discuss your options with your Program Head.

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10. I would like to have some remedial teaching for a particular course. Who should I contact?
Answer: If a remedial option is available for that particular course, you may register for it and pay the $100 registration fee.  If the course does not offer a remedial option, then inquire with the registration office to see if a remedial can be offered.

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11. I cannot afford to pay the tuition in full; are there installment options available?
Answer: Yes, the Center offers 3 installment options.  click here for more details.

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